Senior Quality Assurance Automation Specialist

Sophos is a leader in the field of cybersecurity. Our team is dedicated to providing cutting-edge solutions to defeat cyberattacks. We are seeking a Senior QA Automation Engineer who will own delivery and mentor other members of the team.

The ideal candidate will lead and ensure the quality and reliability of software applications through rigorous manual and automated testing. They will drive IT Applications projects to deliver high-quality systems that exceed expectations.

This role requires strong leadership and technical expertise. The successful candidate will collaborate with other Leads to provide support and recommendations regarding testing approach impacting other teams, effectively communicate with management and delivery leads, conduct presentations to cross-functional groups on test solutions delivered, represent their technical area and IT on cross-functional enhancements and projects, own the triage process, act as a Regression Coordinator across teams, and ensure IT Principles & Values are followed.

• Collaborate with other Leads to provide support and recommendations regarding testing approach impacting other teams
• Effectively communicate with the management and delivery leads
• Conduct presentations to cross-functional groups on test solutions delivered
• Represent your technical area and IT on cross-functional enhancements and projects, including the coordination and resolution of appropriate issues.
• Own the triage process
• Act as a Regression Coordinator across teams.
• Ensure IT Principles & Values are followed.
• Monitor Delivery Team metrics and drive improvements
• Drive team members to suggest ideas for innovation and ensure follow-through.
• Provide coaching and guidance to junior members to enable them to contribute more effectively
• Provide out of hours support as requested for incidents
• Coordinate test efforts with all affected parties, e.g., business stakeholders, other IT teams
• Contribute to Performance Feedback
• Participate in technical analysis and design review sessions
• Lead in bug and metric review meetings for stream

We are looking for a candidate with 5+ years of solid experience in application QA/testing, 2+ years of QA leadership experience, SFDC background, experience with SFDC test automation tools, experience in functional, enterprise-system level testing, and a strong desire to learn automated testing tools like Selenium or Provar.

The ideal candidate will have a strong knowledge of manual and automated testing practices, ability to ensure accountability and communicate effectively with diverse teams, proven record of driving results and engagement, while supporting team objectives, and expertise in creating, planning, and executing test strategies and test plans to promote quality in all aspects of delivery.

We offer a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit. Employee-led diversity and inclusion networks that build community and provide education and advocacy. Annual charity and fundraising initiatives and volunteer days for employees to support local communities. Global employee sustainability initiatives to reduce our environmental footprint. Global fitness and trivia competitions to keep our bodies and minds sharp. Global wellbeing days for employees to relax and recharge. Monthly wellbeing webinars and training to support employee health and wellbeing.

We believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back –we encourage you to apply.