Multilingual Community Moderator for IOPEX
1 month ago
About Us: At IOPEX Technologies Philippines, we are a pioneer in providing innovative solutions to our clients. Our team is passionate about delivering high-quality services that exceed expectations.
Job Overview: We are seeking a highly skilled and detail-oriented Multilingual Community Moderator to join our team. This role is responsible for ensuring the accuracy and consistency of user-generated content on our platform.
Key Responsibilities:
- Content Moderation: Review and moderate all user-generated content to ensure it meets our community guidelines and standards.
- Moderation Guidelines: Create and update moderation guidelines to maintain consistency and fairness in content moderation.
- Stakeholder Collaboration: Collaborate with internal stakeholders to implement effective moderation strategies and resolve any issues that may arise.
- Customer Service: Provide exceptional customer service to our community by responding to queries and concerns in a timely and professional manner.
Requirements:
- Languages: Proficiency in Spanish and English is essential for this role.
- Communication Skills: Excellent written and verbal communication skills are required to effectively interact with colleagues and customers.
- Work Schedule: Willingness to work a night or shifting schedule as required.
Benefits:
- Competitive Salary: PHP 40,000 - 60,000 per month, depending on experience and qualifications.
- Employee Engagement Activities: Regular team-building activities and social events.
- Professional Development: Opportunities for growth and development within the company.
- Flexible Work Arrangements: Flexible working hours and remote work options available.
What's in it for you? As a member of our team, you will have the opportunity to work with a dynamic and engaging team, enjoy competitive compensation and benefits, and develop your skills and expertise in a fast-paced and exciting industry.
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