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Realtime WFM Analyst

2 weeks ago

Pasay, National Capital Region, Philippines RSD Human Resources Management Consultancy Full time

We are looking for a highly motivated and detail-oriented Realtime WFM Analyst to join our team at RSD Human Resources Management Consultancy. The successful candidate will have a strong background in Business Process Optimization (BPO) and excellent analytical skills.

The BPO WFM Realtime Analyst will be responsible for managing day-to-day operations, ensuring seamless communication between teams, and providing exceptional customer service. Strong technical skills, including proficiency in WFM Tools such as Nice IEX and CMS Avaya, are essential for this role.

If you are a results-driven professional with a passion for process improvement, we encourage you to apply for this exciting opportunity.