Digital Ambassador

1 week ago

Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱2,000 - ₱10,000
Online Community Engagement Specialist

We are seeking a highly skilled professional to engage with online audiences on behalf of content creators. This is a remote position offering a competitive compensation package.

This role involves interacting with fans and followers through real-time online chat, ensuring a positive and personalized experience. The ideal candidate will be emotionally intelligent, excel at building rapport, and be skilled at upselling digital products and services.

The key responsibilities of this role include:

  • Engage with online audiences through chat platforms to provide exceptional customer service.
  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural and customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.

Requirements:

  • Proven experience in customer support, sales, or chat moderation.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Familiarity with CRM tools and online chat software.

Benefits:

  • Competitive compensation package.
  • Opportunities for advancement and performance-based bonuses.
  • Flexible scheduling options and remote work arrangement.

Why Join Us?

  • Represent high-profile content creators and help grow their online communities.
  • Be part of a dynamic and supportive team that values innovation and results.
  • Ongoing training and professional development opportunities.

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