Senior Business Intelligence Analyst

2 days ago

San Juan, National Capital Region, Philippines beBeeData Full time ₱800,000 - ₱1,000,000
Job Description

The role of Data Analyst plays a pivotal part in driving informed decision-making across various programs. This position is responsible for extracting, auditing, analyzing, and reporting data from multiple internal systems.

This is a full-time, remote role that requires the individual to provide actionable insights to support clinical operations, admissions department, and alumni program.

Key Responsibilities:
  • Manage integration, updates, and software system customization needs. Serve as the primary point of contact when an update to a form, field, or process is identified and requires coordination with a third party.
  • Analyze data from multiple sources including EMR, CRM, surveys, and post-treatment follow-up platforms.
  • Conduct regular audits of client charts to ensure all expected data points are present and complete.
  • Identify missing, incomplete, or inconsistent data across platforms or within client records.
  • Proactively follow up with staff or departments to rectify missing or incomplete data and ensure compliance with documentation expectations.
  • Develop and maintain automated reports for clinical, operational, and strategic decision-making.
  • Take a proactive role in identifying opportunities for automation of reports, tracking systems, and data workflows to improve efficiency.
  • Recommend and help implement new tools, integrations, or process improvements that streamline data reporting and collection.
  • Track and evaluate key outcome and operational metrics.
  • Create dashboards, visualizations, and executive summaries to communicate trends and insights clearly.
  • Respond to data requests from leadership, providing recurring reports and custom analytics.
Core Areas of Support
  • Clinical Operations: Analyze clinical metrics to support care planning, utilization review, and performance monitoring.
  • Alumni Program: Track long-term outcome data and engagement trends for former clients.
  • Admissions Department: Provide insight into lead conversion trends, source effectiveness, and opportunities for process improvement.
Qualifications
  • Bachelor's degree in Data Analytics, Statistics, Health Informatics, or a related field (Master's preferred).
  • Minimum 5 years of experience in data analytics or systems analysis, preferably in healthcare or behavioral health setting.
  • Strong proficiency in Excel, data visualization tools, and EMR/CRM data extraction.
  • Familiarity with HIPAA and behavioral health documentation and outcome measures.
  • Demonstrated ability to identify missing data elements and coordinate resolution with staff or departments.
  • Experience conducting audits of clinical documentation or system-generated records.
  • Excellent analytical, problem-solving, and communication skills.

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