Application Availability and Performance Manager

JOB SUMMARYThe role is accountable for the overall availability and performance of the application/s in scope. The role owner is responsible for managing the application support services to ensure that service levels and customer expectations are met or exceeded. The Applications Operations Lead shall establish and maintain service processes to maximize...

RequirementsTo be considered for this role, you must have at least 1 year of experience in a related field, such as computer science or engineering. You should also have a strong understanding of IT systems and applications, and be able to communicate effectively with technical and non-technical stakeholders.A bachelor's degree in a relevant field is...

Job RoleWe are seeking an experienced software engineer to join our team as a Backend PHP Developer.The ideal candidate will have a strong background in full-stack development principles, PHP, Laravel, and Java.Key ResponsibilitiesDevelop and maintain web applications using PHP, Laravel, and Java as the backend.Design and implement scalable and secure...

ResponsibilitiesMonitor and evaluate key metrics to identify opportunities for optimization.Analyze and address variances in SLAs, KPIs, and operational metrics.Ensure accurate performance reporting and alignment with broader organizational goals.Monitor overall project performance, identify risks, and help implement corrective actions to improve...

Indra Philippines, Inc. is a leading provider of technology solutions and services. We are committed to driving innovation and delivering exceptional value to our clients.Job OverviewWe are seeking a talented Performance Tester to join our team. In this role, you will be responsible for ensuring the reliability, scalability, and efficiency of our software...

Job Title: RTM/WFM Performance ManagerThis role is for an experienced professional to oversee the intraday performance of multiple programs or lines of business at one or more Call Centers. The ideal candidate will utilize monitoring systems to ensure appropriate staffing levels and agent availability meet client expectations and Concentrix scheduling...

VicOne is looking for an experienced Business Application Engineer who will play a crucial role in designing, developing, implementing, and maintaining our company's business applications with strong security practices.This role requires a blend of technical expertise, business acumen, and problem-solving skills to optimize application performance, integrate...

VicOne Pasig, National Capital Region, PhilippinesBusiness Application EngineerVicOne is looking for an experienced Business Application Engineer who will play a crucial role in designing, developing, implementing, and maintaining our company's business applications with strong security practices.This role requires a blend of technical expertise, business...

Key ResponsibilitiesDevelop and Scale Business Applications: Design, develop, deploy, and fine-tune business applications to drive our growth. Customize and extend existing applications through scripting, coding, and configuration.Drive System Integration & Innovation: Integrate diverse business systems (e.g., CRM, ERP). Ensure systems are stable and...

Job DescriptionAs an IT Project Lead for Customer Applications at RCBC Bankard Services Corporation, you will be responsible for delivering effective and efficient project management services for customer-facing applications.You will manage IT projects, reported problems, incidents, and change requests to ensure the successful delivery of customer-facing...

Project Development Officer IIIAbout the Role:This position is responsible for providing technical and administrative support to the unit and the Agency in facilitating the adoption/implementation of Strategic Performance Management System (SPMS), planning, and budgeting processes.Key Responsibilities:Facilitate the conduct of semestral Office Performance...

Job Overview:This Workforce Management Associate Lead position is designed for an experienced professional to oversee the intraday performance of multiple programs or lines of business at one or more Call Centers. The ideal candidate will utilize monitoring systems to ensure appropriate staffing levels and agent availability meet client expectations and...

We are seeking a highly skilled and motivated Loan Application Specialist to join our dynamic team in the US. It's a leading financial institution dedicated to providing excellent financial services to our customers.As a Loan Application Specialist, you will contribute to maintaining accurate records, adhering to compliance guidelines, and staying updated on...

Role OverviewWe're seeking an experienced Team Manager to join our team at Full Potential Solutions (FPS). As a Team Manager, you'll support customers to qualify for business leads and collaborate in a fast-paced environment.Key ResponsibilitiesDrive team performance, manage outliers, coach agents, and monitor calls.Hire, train, coach, and lead lifestyle...

About the PositionWe are seeking an experienced Operational Team Lead to join our team at Transcom Worldwide (Philippines), Inc.This role is responsible for overseeing that proper training is available and/or conducted for Workforce Management personnel.Oversee that proper training is available and/or conducted for Workforce Management personnel.Develop,...

Job DescriptionDevelop and maintain complex web applications using modern front-end and back-end technologies.Collaborate with designers, product managers, and other developers to create seamless user experiences.Troubleshoot, debug, and optimize applications for performance and scalability.Manage databases, servers, and cloud environments.

Job SummaryPASIG is hiring a Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support. If you have a passion for delivering excellent customer experiences, we encourage you to apply.Key Responsibilities- Respond to customer inquiries and resolve...

1 day ago Be among the first 25 applicantsDirect message the job poster from Q2 HR SolutionsFounded on July 30, 2019, our client is a technology solutions company specializing in third-party systems that serve as a conduit between private corporations and government agencies. Its main principle is to create technology solutions that simplify business...

About the CompanyOptum is a global organization that delivers care and improves health outcomes by connecting people with the resources they need. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.About the RoleThis is a unique opportunity for a talented Software Engineer to join...

About the Job:We are seeking a talented Software Engineer to join our team at Sugartech. The successful candidate will have a strong background in software development, excellent problem-solving abilities, and a passion for creating innovative solutions.Key Accountabilities:Develop software applications that meet the needs of our organization and our...