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Incoming Call Specialist

2 weeks ago

Taguig, National Capital Region, Philippines Neksjob Corporation Full time

Neksjob Corporation is committed to delivering exceptional customer experiences, and we are seeking a talented Incoming Call Specialist to join our team in McKinley, Taguig. As a key member of our sales team, you will be responsible for responding to customer inquiries, processing new accounts, and maintaining accurate customer records.

The ideal candidate will possess excellent communication skills, a strong understanding of sales principles, and the ability to work effectively in a fast-paced environment.

Primary Responsibilities:

  • Respond to incoming calls from potential customers, answering their queries and providing product information.
  • Process new customer accounts by accurately recording account details.
  • Update customer records to reflect changes in their account status.
  • Collaborate with colleagues to achieve sales targets and improve overall performance.

Requirements:

  • High School Diploma or equivalent.
  • Minimum one year of customer-facing experience.
  • Excellent typing skills with a speed of at least 25 WPM.