Customer Service Ambassador for Japanese Market

6 days ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

We are seeking a highly motivated and detail-oriented professional to fill the role of Customer Service Ambassador for our Japanese market. This key position requires fluency in Japanese, exceptional interpersonal skills, and the ability to handle customer inquiries efficiently and professionally.

About Us

IBEX Global Solutions (Philippines) Inc. is a renowned provider of high-quality services, committed to delivering excellent customer experiences while bridging communication gaps between clients and their customers.

Job Description

This role involves serving as the primary point of contact for Japanese-speaking customers, providing tailored support to meet their unique needs and preferences. The ideal candidate will be proficient in Japanese, possess excellent problem-solving skills, and have a strong ability to work collaboratively with cross-functional teams.

Required Skills and Qualifications
  • Fluency in Japanese
  • Exceptional interpersonal and communication skills
  • Ability to handle customer inquiries efficiently and professionally
Benefits

We offer an attractive compensation package, including:

  • A competitive estimated salary of PHP 35,000 - 50,000 per month
  • Extensive HMO coverage for you and your dependents
  • A non-taxable allowance on top of your basic salary
  • Excellent performance-based incentives
  • Group Life Insurance
  • 30 Service Incentive Leaves (15 days convertible to cash)
What You Can Expect from Us

At IBEX Global Solutions (Philippines) Inc., we value our employees' well-being and provide a supportive work environment that fosters growth and development. Our benefits package is designed to ensure that our employees feel valued and appreciated.



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