
Senior Technical Operations Specialist
3 days ago
We are seeking a seasoned Technical Operations Specialist to join our team. As a key member of our support group, you will be responsible for resolving complex technical issues and collaborating with development teams to ensure minimal downtime.
The ideal candidate will have a strong background in software engineering, with at least 5 years of experience in a similar role. They will also possess excellent analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
The successful candidate will have a proven track record of delivering high-quality results, working collaboratively with cross-functional teams, and driving process improvements. They will also be passionate about staying up-to-date with industry trends and emerging technologies.
Key Responsibilities
- Collaborate with product, tech, and data teams to resolve complex technical issues
- Support internal stakeholders on platform functionality questions
- Provide technical support through various channels
Required Skills and Qualifications
Technical Requirements
- Strong academic foundation from reputable institutions
- Demonstrated experience in software engineering (5+ years)
- Excellent analytical and problem-solving skills
- Experience with JavaScript tech stack (Node, NestJS, React, Vue)
- Experience with MongoDB, PostgreSQL, MySQL, or similar
- Cloud platforms (e.g., AWS) experience
- Bitbucket and GitHub CI/CD knowledge
Behavioural Fit
- Ownership: reliability, task completion, accountability
- Humility: openness to feedback and collaboration
- Structured Thinking: ability to reason across complex setups
- Data-driven decision making
- Tough conversations management
- Analytical Mindset: detail-oriented problem solving
Benefits
We offer a range of benefits to support your growth and well-being, including:
- A dynamic and inclusive culture
- Flexible work arrangements
- Competitive compensation and generous PTO
- Opportunities for professional development and career advancement
Seniority Level
This is a mid-senior level position, requiring a minimum of 5 years of relevant experience. We welcome applications from experienced professionals looking to take their career to the next level.
Employment Type
This is a full-time position, offering a stable and rewarding career path. We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and skilled individual who shares our values, we encourage you to apply.
Industries
We operate in the IT services and consulting sector, serving clients across various industries. Our team is dedicated to delivering exceptional results and making a positive impact.
Keyword: TechnicalOperationsSpecialist
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