Freight Operations Coordinator

7 days ago


Quezon City, National Capital Region, Philippines Alarme Transport Services & Logistics Inc. Full time

Job Summary:

The Account Manager at Alarme Transport Services & Logistics Inc. is responsible for managing client relationships, overseeing freight operations, and driving business growth through customer satisfaction and acquisition.

Responsibilities:
  • Manage client relationships and resolve client inquiries.
  • Build and maintain strong relationships with existing clients.
  • Assess client needs and performance metrics through regular check-ins and meetings.
  • Identify sales opportunities to upsell or cross-sell additional services to existing clients.
  • Develop customized logistic solutions to address client-specific challenges.
  • Provide exceptional service and value to ensure client retention.
  • Collaborate with the Operations Department to ensure timely and efficient services.
  • Oversee the documentation process to ensure compliance with company regulations and policies.
  • Prepare regular reports on account performance.
  • Analyze market trends and customer feedback to identify areas of improvement.
  • Pursue new business opportunities within existing accounts.


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