Global Cash Collection Expert

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCollections Full time ₱2,233,000 - ₱3,267,000

Job Opportunity: Collections Specialist

We are seeking a skilled collections specialist to join our team. This role involves working in a fast-paced environment to efficiently collect cash from customers while maintaining positive relationships.

The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively with internal and external stakeholders. They will also possess advanced Excel skills and hands-on experience with accounting systems, such as NetSuite.

Key Responsibilities:

  • Manage high-volume multi-currency ledgers to ensure adherence to agreed-upon terms.
  • Develop and maintain customer relationships, both internal and external, with respect for cultural and regional differences.
  • Handle queries and investigations, liaising with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Allocate cash, assisting with identification of payments and ensuring short-paid reasons are identified and correctly categorized and resolved within the month payment received.
  • Carefully process final notices, working with internal stakeholders, taking appropriate levels of action in cases of non-payment, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA approvals are adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

Requirements:

  • 3+ years proven track record of successful cash collecting in a busy global AR team.
  • Tenacious and professionally assertive.
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred).
  • Ability to communicate effectively with both technical and non-technical colleagues.
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building.
  • Strong organizational and planning skills with the ability to prioritize and manage workload involving multiple tasks, responsibilities, and deadlines with follow-through and minimal supervision.
  • Self-starter and proactive thinker.

About Us:

  • We recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time.
  • Join a company dedicated to promoting honesty, consistency, and fairness across all subject areas and assessment types.

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