Contact Center Agent

6 days ago

Makati City, National Capital Region, Philippines beBeeModerator Full time ₱25,000 - ₱50,000

Job Summary

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  • We are seeking a talented and detail-oriented Content Moderator to join our team.
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The successful candidate will be responsible for:

">">Providing top-notch customer service to clients via phone, email or chat support">Managing and resolving customer complaints in a timely and professional manner">Working closely with cross-functional teams to identify and resolve customer issues">Analyzing customer feedback and making recommendations for process improvements">Staying up-to-date on company policies and procedures, as well as industry trends and developments">Maintaining accurate records of customer interactions and feedback">

Requirements:

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  • ">
  • High School Diploma or Equivalent">
  • Customer service experience">
  • Excellent communication and interpersonal skills">
  • Ability to work in a fast-paced environment and adapt to changing priorities">
  • Basic computer skills, including Microsoft Office applications">
  • Fluency in English language">
  • Availability to work flexible hours, including evenings and weekends (if required)">

Benefits:

">
  • ">
  • Competitive salary and benefits package">
  • Ongoing training and development opportunities">
  • Opportunities for career advancement within the company">
  • Fun and dynamic work environment">
  • Recognition and rewards for outstanding performance">
  • Flexible working hours and remote work options (where applicable)">

Why choose us?

">
  • ">
  • Our company is committed to excellence in everything we do, from delivering exceptional customer experiences to fostering a positive work environment.">
  • Our team members are passionate about making a difference in people's lives through their work.">
  • We believe in promoting from within and offer ongoing training and development opportunities to help you grow your career.">
  • Our office is located in a convenient and accessible location, close to public transportation links.">
  • Our company culture values diversity and inclusion, and we welcome applicants from all backgrounds.">

Are you ready to take the next step in your career? Apply now for this exciting opportunity

"],

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