Enterprise Operations Lead
4 days ago
We are seeking an experienced Operational Excellence Manager to join our team at CallTek. As a key member of our operations team, you will be responsible for ensuring the efficient management of brand-related workflows, ticket resolutions, and client communications.
Key Responsibilities- Ticket and SLA Management:
- Develop and implement strategies to improve ticket resolution times.
- Collaborate with Brand Managers and Coordinators to prioritize urgent cases.
- Escalate critical cases to leadership for prompt attention.
- Reporting and Metrics:
- Analyze performance data to identify areas for improvement.
- Prepare and submit regular reports on brand team performance.
- Team Coordination and Meetings:
- Lead daily stand-up meetings to discuss SLA breaches and action plans.
- Maintain open communication with the brand team through Teams.
- Client and Team Communication:
- Respond promptly to client inquiries and provide updates on case progress.
- Cross-train team members on key processes and procedures.
- Process and Tracker Management:
- Monitor and update key trackers, including conference, dispatch, and RMA.
- Ensure accurate tracking of brand metrics and severity cases.
- Other Responsibilities:
- Maintain compliance with brand standards and guidelines.
- Stay up-to-date with industry trends and best practices.
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Enterprise Solutions Developer
2 days ago
Cebu City, Central Visayas, Philippines Xurpas Enterprise, Inc Full timeAbout Xurpas Enterprise, IncXurpas Enterprise, Inc is a leading provider of innovative solutions.Job SummaryWe are looking for a talented Java Enterprise Edition developer to join our team.Key ResponsibilitiesCollaborate with stakeholders to gather and analyze requirements, ensuring a clear understanding of business processes and application needs.Design and...
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Software Engineering Lead
2 days ago
Cebu City, Central Visayas, Philippines Xurpas Enterprise, Inc Full timeCompany OverviewXurpas Enterprise, Inc is a leading provider of innovative solutions.
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Enterprise Application Developer
2 days ago
Cebu City, Central Visayas, Philippines Xurpas Enterprise, Inc Full timeXurpas Enterprise, Inc. is a leading technology company that provides innovative solutions to various industries. We are currently seeking a talented Pega Developer to join our team of experts. As a key member of our development team, you will be responsible for designing, developing, and deploying applications built on the Pega platform.The successful...
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Enterprise and Corporate Operations Engineer
5 days ago
Cebu City, Central Visayas, Philippines Globe Telecom, Inc. Full timeEnterprise and Corporate Operations Engineer page is loadedEnterprise and Corporate Operations EngineerApply locations 6F Globe IT Park Cebu time type Full time posted on Posted 30+ Days Ago job requisition id R0000015766At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can...
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Technical Archt.,Enterprise Architecture
5 days ago
Cebu City, Central Visayas, Philippines NUSTAR Resort Full timeTechnical Architect, Enterprise ArchitectureNUSTAR ResortNegotiableOn-site - Cebu Fresh Graduate/Student Diploma Full-timeJob DescriptionDescriptionDepartment: Enterprise ArchitectureEmployee Type: RegularJob ResponsibilitiesDesign technical architecture for integrated business platforms and real-time systems.Develop integration strategies across property...
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Customer Acquisition and Retention Expert
5 days ago
Cebu City, Central Visayas, Philippines Hiker Enterprise Full timeHiker Enterprise is seeking a Customer Acquisition and Retention Expert to join its team. As a key member of our sales team, you will be responsible for generating leads, building customer relationships, and driving revenue growth.Job Description:Identify and pursue new business opportunitiesMaintain and grow relationships with existing clientsPresent and...
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Project Management Lead
14 hours ago
Cebu City, Central Visayas, Philippines Wipro Digital Operations and Platforms Full timeWipro Digital Operations and Platforms is seeking a highly skilled Project Management Lead to lead, mentor, and develop a high-performing team, fostering a culture of accountability and excellence. The ideal candidate will have more than 5 years of experience in a management position, with at least 2 years in an Ops Manager role handling over 200+ FTE.Main...
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Business Development Manager
5 days ago
Cebu City, Central Visayas, Philippines Hiker Enterprise Full timeHiker Enterprise is seeking a highly skilled Business Development Manager to join its team. As a key member of our sales team, you will be responsible for generating leads, building customer relationships, and driving revenue growth.Key Responsibilities:Identify and pursue new business opportunitiesMaintain and grow relationships with existing clientsPresent...
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Enterprise Risk Manager
2 days ago
Cebu City, Central Visayas, Philippines RAFI Microfinance, Inc. Full timeThe Enterprise Risk Manager will manage, handle and support the Programs & SIP teams in the development, implementation, reviewing and management of RAFI's Enterprise Risk Management Programs/Initiatives/Projects including but not limited to Project, Operational, Strategic, Financial and Fraud Risk Management.Roles and ResponsibilitiesSpecific...
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Enterprise Solution Architect
5 days ago
Cebu City, Central Visayas, Philippines NUSTAR Resort Full timeAbout the RoleWe are looking for an Enterprise Solution Architect to lead our technology initiatives and drive business growth.The successful candidate will have a strong understanding of architecture frameworks, such as TOGAF, and experience with high-volume transactional systems.Responsibilities:Design technical architecture for integrated business...
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Operations Director
14 hours ago
Cebu City, Central Visayas, Philippines Wipro Digital Operations and Platforms Full timeAt Wipro Digital Operations and Platforms, we are seeking a highly experienced Operations Director to oversee multiple lines of business, ensuring smooth operations and alignment with business objectives. The ideal candidate will have more than 5 years of experience in a management position, with at least 2 years in an Ops Manager role handling over 200+...
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Software Solutions Architect
2 days ago
Cebu City, Central Visayas, Philippines Xurpas Enterprise, Inc Full timeXurpas Enterprise, Inc: A Leader in Digital Innovation. We are a forward-thinking company that is passionate about delivering cutting-edge digital solutions. As a leading provider of innovative products and services, we are committed to excellence and customer satisfaction. If you are a talented Angular Developer who is eager to contribute to a dynamic and...
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Vice President of Enterprise Risk
5 days ago
Cebu City, Central Visayas, Philippines NUSTAR Resort Full timeVice President of Enterprise Risk Job DescriptionWe are seeking a highly experienced Vice President of Enterprise Risk to join our team at NUSTAR Resort. As a key member of the organization, you will be responsible for overseeing the development and implementation of enterprise-wide risk management strategies and controls.Key Responsibilities:Enterprise Risk...
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Operations Manager
17 hours ago
Cebu City, Central Visayas, Philippines Wipro Digital Operations and Platforms Full timeJob Title: Assistant Manager - Recruitment, Talent Hunting, Volume Hiring, Vendor Management, Stakeholder ManagementKey Responsibilities:Oversee and manage multiple lines of business ensuring smooth operations and alignment with business objectives.Overall responsible for achieving all KPIs for the account.Develop, implement, and optimize client processes to...
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Web Application Specialist
2 days ago
Cebu City, Central Visayas, Philippines Xurpas Enterprise, Inc Full timeUnlock Your Potential at Xurpas Enterprise, Inc. As a leading provider of innovative digital solutions, we are committed to empowering our employees to reach their full potential. If you are a motivated and dedicated Angular Developer, we invite you to join our dynamic team. In this role, you will have the opportunity to design, develop, and maintain...
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Senior Frontend Engineer
2 days ago
Cebu City, Central Visayas, Philippines Xurpas Enterprise, Inc Full timeAbout Xurpas Enterprise, Inc. We are looking for a highly skilled Angular Developer to lead our web application development efforts. As a key member of our team, you will be responsible for designing, developing, and maintaining high-quality software solutions using Angular. You will collaborate with cross-functional teams to analyze business requirements...
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Enterprise Architect
7 hours ago
Cebu City, Central Visayas, Philippines HawodTech Solutions Full timeThe role of the Enterprise Architect at HawodTech Solutions is to spearhead the creation of modern, well-designed applications that meet customer needs. This individual will lead efforts in producing accurate and up-to-date documentation for every application.Key Responsibilities:Collaborate with engineering team members and stakeholders to determine...
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Enterprise Growth Manager
5 days ago
Cebu City, Central Visayas, Philippines Iron Wood Property Ventures Corp. Full timeKey ResponsibilitiesIdentify potential clients and generate leads through research and networkingPromote products or services to prospective clients, and negotiate contracts to secure dealsMaintain strong customer relationships, and develop strategic plans to meet sales targetsThe Enterprise Growth Manager will play a critical role in driving revenue growth...
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Enterprise IT Specialist
5 days ago
Cebu City, Central Visayas, Philippines Shearwater Health Full timeAbout Shearwater Health:With over 4000+ employees who have entrusted us with their careers, we are a leading healthcare organization that prioritizes clinician satisfaction and patient care. Our comprehensive benefits package includes:HMO coverage on Day 1 with dependent optionsGroup Life InsuranceA highly competitive salary structureAnnual performance-based...
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Cebu City, Central Visayas, Philippines Lewis Glanz Consulting Full timeJob OverviewWe are seeking an experienced Java Enterprise Edition Developer to join our team at TalentHero. As a developer, you will play a crucial role in designing, developing, testing, and deploying web service applications using various software development toolkits.Key Responsibilities:- Collaborate with senior team members to design and develop web...