End-User Support Specialist

2 days ago

General Santos, Soccsksargen, Philippines beBeeService Full time $45,000 - $75,000

As a skilled Service Desk Analyst, you will be responsible for delivering high-quality end-user support via phone, email, and chat.

Key Responsibilities
  • Manage incidents and requests within the ticketing system.
  • Perform daily follow-ups with end users to ensure timely resolution of issues.
  • Resolve password problems and provide authentication assistance.
  • Offer technical support for software and hardware-related issues.
Requirements

To excel in this role, you must possess the following skills and qualifications:

  • CompTIA A+ certification or equivalent experience.
  • Experience supporting Microsoft 365, Windows 10, and Active Directory.
  • Proficiency in Mac OS and remote access tools such as LogMeIn, TeamViewer, and Take Control.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Strong troubleshooting and customer service skills.
Benefits

This dynamic role offers a stimulating work environment with opportunities for growth and development.

We are an equal opportunity employer committed to diversity and inclusion in the workplace.

  • User Support Consultant

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeSupport Full time ₱859,159 - ₱1,061,796

    Job Title: End User Support SpecialistThis role involves providing frontline support and customer service to clients. The successful candidate will be responsible for processing user management worklist requests, updating sponsors on client-supported product accounts, and communicating with sponsors via email regarding issues with account creation or...

  • Desktop Support Specialist

    1 day ago

    General Santos, Soccsksargen, Philippines beBeesupport Full time ₱900,000 - ₱1,200,000

    Job Description:The role of Desktop Support Specialist is to provide technical assistance and support to end-users experiencing issues with their desktop systems, software, and related technologies.This position involves troubleshooting, diagnosing, and resolving technical problems remotely, ensuring minimal downtime and optimal performance for users. The...

  • End-to-End Payroll Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeePayroll Full time $7,200 - $78,000

    Job Title: Payroll SpecialistThis is a key role within the organization responsible for managing end-to-end payroll processing. The ideal candidate will have experience with union payroll, job costing, and prevailing wage compliance.We are seeking a skilled Payroll Specialist to join our team. As a member of our HR department, you will be responsible for...

  • Remote Technical Support Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeTechnical Full time $54,000 - $72,000

    Technical Support Specialist RoleThe ideal candidate will provide top-notch support to end-users via various communication channels, ensuring seamless assistance and timely resolutions.

  • Senior User Interface Specialist

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeFrontend Full time ₱1,120,000 - ₱1,437,000

    Job OverviewWe are seeking an experienced Front-end Developer to enhance the user experience of our applications.You will be responsible for developing and refining user interfaces, ensuring maximum speed and scalability of web applications, and collaborating with cross-functional teams to deliver seamless frontend and backend services.

  • Remote Technical Support Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱5,760,000 - ₱8,640,000

    Job OverviewA level 1 technical support specialist position available for a remote, full-time role. The ideal candidate will have excellent problem-solving skills and customer service abilities.ResponsibilitiesProvide end-user assistance via various communication channels.Manage incidents and requests within a ticketing system.Perform daily follow-ups with...

  • Senior User Interface Specialist

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeFrontend Full time ₱1,500,000 - ₱2,500,000

    As a Front-end Engineer, you will play a key role in shaping the user experience of our applications.We are seeking an experienced and skilled engineer to join our team and contribute to the development of our frontend systems.Advanced UI Development: Implement and refine user interfaces with a focus on user experience.Optimization: Optimize web applications...

  • AppSheet Support Professional

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱600,000 - ₱800,000

    AppSheet Technical Support Specialist Job OverviewWe are seeking a skilled professional with expertise in AppSheet to provide technical assistance, maintenance, and support to our clients' smart business solutions.Main Responsibilities:Troubleshoot, maintain, and enhance existing AppSheet applications to ensure optimal performance and data accuracy.Support...

  • Legal Tech Customer Support Specialist

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeTroubleshooting Full time ₱28,938 - ₱37,217

    About the RoleThis job opening is for a customer support specialist who will be working with high-end legal clients. Key responsibilities include responding to inbound tickets and live chat inquiries from law firms during off-hours, troubleshooting basic platform issues or user confusion, referencing internal guides to deliver accurate support, and...

  • IT On call Technical Support

    1 week ago

    General Santos, Soccsksargen, Philippines Strategic Networks, Inc. Full time ₱104,000 - ₱130,878 per year

    AMENABLE TO WORK IN MULTIPLE WORK LOCATIONS SUCH GENSAN/DAVAOTRAVEL EXPENSES PAID/REIMBURSABLEAS TECHNICAL SUPPORTProvide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).Experience in Windows & non-Windows Operating environmentRecommend and apply solutions, including on-site repair for...