Global Database Support Leader

2 days ago

Cainta, Calabarzon, Philippines beBeeTechnical Full time $90,000 - $120,000
Lead a Global Team of Support Engineers

We are seeking an experienced leader to guide our team of Technical Support Engineers across various time zones.

  • Oversee the daily operations of your team, ensuring high-quality support for open source database technologies.
  • Mentor and coach engineers through technical and non-technical challenges.
  • Manage scheduling, coverage, escalations, and rotation planning.
  • Promote accountability, learning, and consistency within your team.
Required Skills and Qualifications:
  • Strong technical depth in Linux and open source databases.
  • Prior experience as a Technical Support Engineer or DBA.
  • Experience managing or leading remote or globally distributed teams.
  • Familiarity with Percona software such as PMM and related technologies.

Our ideal candidate is a seasoned professional with a passion for leadership and a commitment to excellence. They will thrive in a fast-paced environment, navigating complex technical issues while guiding their team members towards success.

Benefits:
  • Flexible work hours and various paid time off programs.
  • Generous benefits package, including ongoing connectivity allowances and the opportunity to participate in our equity incentive plan.
  • The Percona Adventure Team provides opportunities for social responsibility and personal growth.

Percona offers a unique combination of expertise and open-source software built with the community for you. Our global workforce is dispersed across more than 50 countries, fostering a collaborative culture where ideas are welcome and voices are heard.

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