Virtual Office Administrator
7 days ago
We are looking for a skilled Virtual Office Administrator to support our team in Bridgetowne, Quezon City. As a key member of our support staff, you will provide direct virtual support to the MD and Head Chef, handling general admin duties with exceptional professionalism.
Key Responsibilities:
- Communication Management: Respond to emails, phone calls, and texts on behalf of the MD, filtering important messages and providing concise summaries.
- Administrative Tasks: Enter invoices, reimbursements, prepare documents, including word documents, spreadsheet preparation, and data entry of line items, sales data analysis, staff schedules, and inventory reports.
- Project Coordination: Assist with project management by tracking deadlines, assigning tasks to relevant team members, and following up on progress.
- Customer Service Support: Handle customer inquiries via email, providing timely and professional responses scripted from our organization.
- Staff Management Support: Coordinate staff onboarding paperwork, schedule team meetings and training.
- Research and Data Gathering: Conduct market research, gather competitor information, and compile relevant data for the MD's decision-making.
- Process Enhancement: Identify opportunities to improve administrative processes, reducing workload for the team and enabling them to focus on client-facing activities.
Requirements:
- Strong customer service orientation.
- Entry-level or 1-2 years of administrative work experience.
- Proficient in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.
- Familiarity with Asana and Impos POS is an advantage.
- Excellent written and verbal communication skills in English.
- Organizational skills, prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.
- Meticulous attention to detail for accurate data entry and document preparation.
- Ability to adapt to changing priorities and unexpected situations.
- Experience working remotely and independently.
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