
Cricket Statistics Specialist
3 days ago
The world's leading sports technology company is seeking a Support Analyst to join its Premium Cricket Service team. This market-leading service unlocks the full business potential of cricket, the second most popular sport in the world, followed by over 2 billion people.
As a member of the Premium Cricket Support Team, you will be part of a team aiming to provide accurate cricket support and analysis to both internal teams and clients worldwide.
- Collecting, researching, and analysing cricket statistics to produce and update accurate team and player ratings.
- Providing research support to the Integrity Services, sourcing news articles, team lineups, and match details for competitions in Asia.
- Offering high-quality responses to client queries and liaising between internal teams and clients to improve product efficiency and client satisfaction.
- Analysing support data to further improve the Premium Cricket support process.
- Supporting the Integrity Services in providing competition previews, local integrity news, and relevant insights.
- Collaborating with internal teams to ensure any technical bugs are reported and resolved.
Key Responsibilities:
- Cricket enthusiast with in-depth knowledge of the game.
- Outstanding communication and interpersonal skills.
- Proficient in Microsoft Office, especially Excel.
- Ability to work under pressure and take immediate action in a fast-paced environment.
- Flexibility to work in shift-based patterns, including weekends.
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