
Career Opportunity
1 week ago
About Us
We're seeking a skilled Customer Service Liaison to join our dynamic team
Job Summary
As a Customer Service Liaison, you will be the primary point of contact for our clients, providing exceptional support and assistance in a fast-paced environment.
Key Responsibilities:
- Manage client interactions via video calls, chats, and phone calls
- Route clients to relevant team members or provide direct support as needed
- Collaborate with Managers and Support Specialists to ensure seamless client experiences
- Maintain accurate records and documentation
- Identify opportunities for process improvements and implement changes as necessary
Requirements:
- High school diploma or equivalent required
- Prior experience in customer-facing roles preferred
- Excellent communication, organizational, and time management skills
- Able to work independently and as part of a team
- Emotional intelligence and ability to adapt to changing situations
What We Offer:
A competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.
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