Customer Service and Sales Professional
14 hours ago
We are seeking a skilled Customer Service and Sales Professional to drive sales growth and deliver exceptional customer experiences.
About Australian Outsource Desk Inc.Australian Outsource Desk Inc. is a reputable company that values its customers and aims to provide them with the best possible service.
As a Customer Service and Sales Professional, you will play a crucial role in achieving this goal by managing customer inquiries, providing solutions, and promoting relevant products or services.
Job DescriptionThe primary responsibilities of this role include:
- Handling customer inquiries via phone, email, or chat, and responding accurately and timely
- Building strong relationships with customers by understanding their needs and offering suitable solutions
- Identifying sales opportunities through customer interactions and promoting relevant products or services
- Meeting or exceeding sales targets while maintaining high levels of customer satisfaction
- Resolving customer complaints by investigating problems and developing solutions
- Processing orders, refunds, and returns efficiently
- Collaborating with the sales and marketing teams to follow up on leads and close sales
- Providing feedback to management on customer needs, issues, and sales strategies
We offer a competitive salary package, including an estimated salary of $60,000 per annum, to attract and retain top talent.
Required Skills and QualificationsTo be successful in this role, you will need:
- Proven experience as a Customer Service Representative or in a sales-related role
- Strong communication skills, both verbal and written
- Sales-driven mindset with the ability to identify and convert opportunities
- Familiarity with Shopify and Adobe Photoshop is a plus
We offer a range of benefits, including:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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