Customer Service and Sales Professional

14 hours ago


Angeles City, Central Luzon, Philippines Australian Outsource Desk Inc. Full time

We are seeking a skilled Customer Service and Sales Professional to drive sales growth and deliver exceptional customer experiences.

About Australian Outsource Desk Inc.

Australian Outsource Desk Inc. is a reputable company that values its customers and aims to provide them with the best possible service.

As a Customer Service and Sales Professional, you will play a crucial role in achieving this goal by managing customer inquiries, providing solutions, and promoting relevant products or services.

Job Description

The primary responsibilities of this role include:

  • Handling customer inquiries via phone, email, or chat, and responding accurately and timely
  • Building strong relationships with customers by understanding their needs and offering suitable solutions
  • Identifying sales opportunities through customer interactions and promoting relevant products or services
  • Meeting or exceeding sales targets while maintaining high levels of customer satisfaction
  • Resolving customer complaints by investigating problems and developing solutions
  • Processing orders, refunds, and returns efficiently
  • Collaborating with the sales and marketing teams to follow up on leads and close sales
  • Providing feedback to management on customer needs, issues, and sales strategies

We offer a competitive salary package, including an estimated salary of $60,000 per annum, to attract and retain top talent.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Proven experience as a Customer Service Representative or in a sales-related role
  • Strong communication skills, both verbal and written
  • Sales-driven mindset with the ability to identify and convert opportunities
  • Familiarity with Shopify and Adobe Photoshop is a plus
Benefits

We offer a range of benefits, including:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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