Collection Specialist

1 month ago


Quezon City, National Capital Region, Philippines Metacom Full time
Collection Account Representative

At Metacom, we are seeking a highly motivated and detail-oriented Collection Account Representative to join our team. In this role, you will be responsible for resolving customer issues and acquiring job skills to complete routine tasks.

Key Responsibilities:

  • Resolve customer issues through phone calls and messages.
  • Acquire job skills and learn company policies and procedures to complete routine tasks.
  • Under close supervision, apply company principles to educate and provide basic resolution tools for customers.
  • Escalate problem accounts and find pertinent information to resolve issues.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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