Quality Assurance Trades Specialist

3 days ago

Taguig, National Capital Region, Philippines beBeePlumbing Full time $12,000 - $18,000
Job Title: Plumbing Quality Control Specialist

This role requires a skilled tradesperson with extensive plumbing experience, ready to transition from hands-on work to an operational management position. As a remote Quality Control Specialist, you will oversee a high volume of residential work orders daily, directing licensed plumbers in the field.

Your responsibilities include reviewing diagnoses, validating scopes, and ensuring quality control before work progresses. You will act as the technical gatekeeper—flagging issues, clarifying scope, and ensuring standards are met.

This position does not involve scheduling, dispatching, or resident communication. It is a contractor-to-contractor role focused on evaluating bids, clarifying repairs, and maintaining efficiency.

Responsibilities:
  • Manage and review numerous plumbing work orders daily across residential sites.
  • Evaluate contractor reports, photos, and videos for accuracy.
  • Identify incomplete or inaccurate bids and coordinate with contractors to resolve issues.
  • Provide technical guidance and escalate quality concerns appropriately.
  • Ensure all documentation and data entries are accurate and complete.
  • Serve as the final QA checkpoint before work approval, scheduling, or billing.
  • Utilize internal platforms for efficient workflow management.
  • Collaborate with internal teams to troubleshoot delays or issues.
Requirements:
  • 3–5+ years of hands-on residential plumbing experience.
  • Master Plumber certification or equivalent.
  • Strong diagnostic skills with the ability to assess work via photos, videos, and notes.
  • Familiarity with common residential plumbing issues.
  • Ability to identify subpar work and guide contractors toward correct scope.
  • Clear, confident communication skills for technical discussions.
  • Willingness to switch from fieldwork to a fully remote role.
  • Quick adaptability to new software platforms.
  • Excellent organizational skills managing multiple work orders.
  • Fluent in English, both verbal and written.

We offer a competitive salary range of $96,000-$144,000 per year based on experience, along with additional benefits including HMO coverage and opportunities for ongoing education and professional growth.

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