Customer Service Representative

6 days ago

Manila, National Capital Region, Philippines beBeeCustomerSupport Full time ₱2,000,000 - ₱2,500,000

Role Summary

As a customer service representative, you will play a vital role in ensuring that our clients receive excellent support and service.

Key Responsibilities Include:

  • Responding to client inquiries via phone, email or chat
  • Resolving client complaints in a professional and courteous manner
  • Providing accurate information and solutions to client issues

What We Offer:

  • A competitive salary package
  • Opportunities for career growth and development
  • A supportive team environment

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

We offer an industry-leading benefits package that includes:
Competitive Salary
13th Month Pay
HMO with 3 free Beneficiaries on Day One
20% ND Maternity/Paternity Leave

Job Responsibilities
  • Answering phone calls and providing important information/ assistance to clients
  • Checking mail, fax, and internet mail to provide customer assistance
  • Communicating with customers on the phone or using written correspondence to take care of concerns
  • Answering participant questions and talking to participants to understand their needs

To be successful in this role, you should have:

  • Open to candidates who completed college; no experience required
  • Open to High School and Senior High School Graduates with BPO experience
  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Can do onsite work
  • Within 25km to 35km of the work location

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