
Strategic Business Intelligence Analyst
24 hours ago
We are seeking a highly skilled Business Intelligence Analyst to join our team. As a key member of our organization, you will be responsible for providing business insights and recommendations to improve processes.
Your primary focus will be on generating and analyzing operations and financial reporting, as well as developing business models and reports to support decision-making.
You will work closely with cross-functional teams to translate business strategies into actionable forecasts and scenarios.
In this role, you will have the opportunity to utilize your analytical skills to drive business growth and improvement.
Key Responsibilities- Generate and analyze operations and financial reporting
- Develop business models and reports to support decision-making
- Collaborate with cross-functional teams to translate business strategies into actionable forecasts and scenarios
- Provide business insights and recommendations to improve processes
- Bachelor's degree in a related field
- Minimum 3 years of experience in business intelligence or a related field
- Advanced skill in Excel and other MS Office applications
- SQL coding and query skills required
- Experience with Mode preferred but not required
- 5+ years call center or outsourcing experience
- Reporting experience
- Business Intelligence Platform Administration (Power BI, Tableau, Qlik) experience
- This is a full-time position
- The ideal candidate will have a strong background in business intelligence and analytics
- Able to work independently and collaboratively as part of a team
- Excellent communication and interpersonal skills
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are a global company that provides customer experience solutions to businesses around the world. Our mission is to deliver exceptional customer experiences through innovative technology and strategic partnerships.
We are committed to creating a diverse and inclusive workplace culture that values creativity, innovation, and collaboration.
We offer a range of benefits and programs to support the health, wellness, and career development of our employees.
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