Test Manager

5 hours ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

**Key Responsibilities**

- Manage a team of 15-20 quality analysts to deliver high-quality services to our clients
- Conduct error analysis, identify process gaps, and share process improvement ideas
- Work closely with the central quality team to conduct process improvements
- Develop and implement quality control processes to ensure high-quality services
- Collaborate with cross-functional teams to drive business growth and customer satisfaction

**Requirements & Skills**

- At least 2-years completed in College/Graduate/Postgraduate
- Has managed a team of 15-20 quality analysts
- With 5 years as QA Manager in BPO
- Strong written communication skills. Excellent grammar, spelling, and sentence construction.
- Good PowerPoint and Excel skills

**What We Offer**

- Competitive salary package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance



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