Quality Assurance Director
2 weeks ago
Infinit-O Global, Limited is looking for a highly motivated Quality Assurance Director to join our team. As a Quality Assurance Director, you will be responsible for ensuring that multiple Research Micro teams meet agreed cycle times and quality standards.
About Our TeamWe are a dynamic team of professionals dedicated to delivering exceptional results in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors.
Job SummaryKey Responsibilities:
The Quality Assurance Director will be responsible for managing high-priority projects from platinum customers, completing performance reports for supervisors and clients, and coaching Research Team Leaders.
Accountabilities:
- Ensure high levels of task completion and quality within agreed cycle times.
- Meet performance targets for individual Research Team leaders.
- Develop and implement quality management systems to ensure compliance with Infinit-O's quality and information security policies.
- Provide guidance and coaching to Research Team Leaders on quality management best practices.
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