Quality Assurance Lead

About the RoleAs a Quality Assurance Supervisor with SSG, you will lead and mentor a team of Quality Analysts to monitor and enhance customer interactions. Your key responsibilities include developing and implementing quality assurance strategies to improve performance metrics, conducting call audits, analyzing trends, and providing actionable insights for...

At Power Mac Center, we're looking for a Quality Assurance Manager to lead our QA team in ensuring the highest quality products and services.This is a full-time role that involves developing and implementing quality assurance protocols, conducting audits and inspections, and ensuring compliance with industry standards.The successful candidate will have...

We are seeking a Senior Quality Assurance Lead to join our Ascendion team!About the Role:The Senior Quality Assurance Lead will be responsible for developing and implementing quality assurance strategies to ensure the highest level of product quality.Key Responsibilities:Develop and maintain comprehensive quality assurance plans and procedures.Analyze and...

As a Quality Assurance Lead - Frontend at Bamboo Works, you will be responsible for safeguarding the user experience through comprehensive manual testing and automated test suite maintenance. You will lead the development of robust E2E and integration test suites using Playwright and ensure efficient component/unit tests using Vitest.Requirements:3+ years of...

Job DescriptionThe Senior Quality Manager will lead the quality assurance efforts to ensure the highest standards of performance and compliance across all contact center transactions. Key leadership responsibilities include:Leading the quality assurance team, providing guidance and mentorship to ensure effective monitoring and continuous improvement of...

The RoleAs a Quality Assurance Manager, you will be responsible for developing, maintaining, and enhancing quality assurance policies, procedures, and tools within the Business Banking Segment (BBS). It involves conducting regular reviews, monitoring internal processes, resolving service complaints, and ensuring compliance with regulatory standards. The...

What We Are Looking ForWe are seeking a highly skilled professional with experience in process design and mapping, business requirement gathering, and effective communication.A successful candidate will bring a passion for driving process optimization and a strong ability to influence others.As a Quality Assurance Lead, you will be responsible for ensuring...

**Quality Assurance Manager Job at Unilogix, Inc.**We are seeking an experienced Quality Assurance Manager to lead our quality assurance efforts at Unilogix, Inc.The successful candidate will be responsible for developing and implementing quality assurance policies and procedures, as well as leading cross-functional teams to improve product quality.Develop...

About the RoleThe Power Mac Center is seeking a seasoned Quality Assurance Manager to lead our QA team in ensuring the highest quality standards for our products. As a member of our leadership team, you will be responsible for developing and implementing quality assurance protocols, conducting audits and inspections, and ensuring compliance with industry...

A challenging opportunity has arisen for a seasoned Quality Assurance Lead to join CHINA CONSTRUCTION FRONT GEN. DEVT. CORP.'s dynamic team.The successful candidate will possess a strong background in quality management systems and excellent problem-solving and decision-making skills.

IntouchCX Manila, National Capital Region, PhilippinesJoin or sign in to find your next jobJoin to apply for the Quality Assurance Team Lead role at IntouchCXAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and...

Job OverviewWe are seeking an experienced Quality Associate Manager to join our team at Sutherland. The successful candidate will be responsible for leading quality assurance processes to ensure compliance with company standards and customer satisfaction.Key Responsibilities:Quality Monitoring & Improvement:Develop and implement quality monitoring processes...

About this RoleWe are seeking a Quality Assurance Associate Manager to lead our Quality Assurance Analysts in the Consumer and Small Business Banking Group. This role will be responsible for managing quality control individuals, ensuring quality for a specific focus of the business or a segment of the overall quality program.

About the JobWe are looking for a Senior Manager of Quality Assurance who will be responsible for driving excellence in quality assurance at IntouchCX. This role requires a strong leader who can build and develop a high-performing Quality Assurance team.The successful candidate will have experience in the BPO contact center industry, with 3+ years in a...

This is a pivotal leadership role that requires a strong understanding of API development, data analytics, and quality assurance methodologies.Job RequirementsThe successful candidate will be responsible for designing, implementing, and managing comprehensive quality assurance protocols for talent content, broadcast performance, and customer engagement.About...

Key ResponsibilitiesDeploy Unilever's quality strategy through specific projects and targets.Support quality links to manufacturing operations and supply chain global trade management strategy.Communicate regulatory requirements and ensure compliance at manufacturing sites and logistics.This role requires strong technical skills, excellent communication...

We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while maintaining...

Job SummaryWe are seeking a Quality Assurance (QA) Lead to oversee manual and automated testing for our Core Banking System. This role involves leading and executing QA activities throughout the project lifecycle, ensuring the system meets high standards of functionality, security, and performance. The ideal candidate has a strong understanding of testing...

Job DescriptionWe are seeking a highly skilled Quality Assurance and Compliance Manager to join our team at Philtech.The successful candidate will be responsible for monitoring and evaluating customer interactions, developing scorecards and evaluation forms, and providing feedback and coaching to agents. They will also identify performance gaps and areas for...

About Satellite OfficeSatellite Office is a leading provider of software development services, serving clients globally. We pride ourselves on delivering high-quality solutions that meet the evolving needs of our customers.We are currently seeking an experienced Quality Assurance Engineer Lead to join our Software Delivery team. In this role, you will be...