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Customer Experience Manager

1 week ago

Davao City, Davao, Philippines Much given foods corporation Full time
Job Overview

We are seeking a highly skilled and customer-focused Ambassador of Excellent Service to join our team at Much Given Foods Corporation.

About the Role
  • This role is responsible for providing exceptional customer service, promoting services and programs, and maintaining a thorough knowledge of company offerings.
  • The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
Key Responsibilities
  • Serve as the primary point of contact for customers, delivering a warm welcome and assisting with inquiries or service requests.
  • Promote services and products to customers, ensuring a positive and informative experience.
  • Maintain up-to-date knowledge of company offerings and provide accurate information to enhance customer satisfaction.
Requirements and Qualifications
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to handle customer inquiries, complaints, and requests in a professional and timely manner.
  • Previous experience in a customer-facing or hospitality role is preferred, with a positive, proactive attitude.