Workday Data Manager
7 days ago
Our Approach
We take a customer-centric approach to our work, focusing on delivering high-quality results while maintaining exceptional relationships with our stakeholders.
Our team members are equipped with the necessary tools and training to excel in their roles and achieve their full potential.
Job Description
The People Operations Specialist plays a critical role in ensuring the accuracy and timeliness of employee data support.
- Generate business letters and reports via Workday, Excel, and PowerBI for employee needs and monitoring.
- Work with the Global Reporting Analyst to maintain and align reporting solutions to global standards.
- Perform Workday Employee data management.
Main Responsibilities
The specialist will be responsible for:
- Setting up new hire Workday profile upon trigger from Talent Advisor.
- Generating Business letters, contracts as needed/required.
- Cancelling/rescinding hire for no show/declined offers.
- Executing transaction on Workday for employee moves/promotions and in-market partners for the actions needed from their end to complete the process.
- Managing data accuracy in all elements, including merit/bonus plans, cost centre, etc. in Workday.
- Coordinating with stakeholders and in-market partners.
Requirements
The ideal candidate should have:
- A Bachelor's degree in Human Resources, Business Administration, or a related field.
- Proven experience in customer service, PEX, HR advisory or live chat support, preferably within an HR context.
- Understanding of HR process and policy with experience working in regional or multi-country operations.
Skills Required
The successful candidate should possess:
- Japanese and/or Korean Language skills is required.
- Knowledgeable in PowerBI and Excel visualization.
- Excellent written communication skills, with the ability to provide clear and concise information real-time.
- Strong problem-solving abilities and a customer-centric mindset.
- Proficiency in using live chat/case management platforms and HR information systems (Workday and Service now would be advantageous).
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