Remote Order Specialist
7 days ago
The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.
Key Responsibilities:- Order Processing: Enter, update, and verify orders, ensuring accuracy
- Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone
- Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms
- Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions
- Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into seller account
- Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries
We are looking for a candidate with experience in e-commerce order processing, strong proficiency in data entry, excellent customer service skills, and knowledge of inventory management systems.
- Experience in Seller Central or e-commerce order processing
- Strong proficiency in data entry with high accuracy and attention to detail
- Excellent customer service skills with experience in chat, email, and phone support
- Knowledge of inventory management and order tracking systems
Prior work with Seller Account or similar platforms is an added advantage.
- Prior work with Seller Account or similar platforms
- Experience in Avaya, Salesforce, Citrix, or OA Genius tools for e-commerce support
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