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2 weeks ago
We are seeking a highly skilled professional to take ownership of multiple projects, ensuring successful delivery within set parameters.
This role requires exceptional communication, organizational, and time-management skills, as well as experience in successfully leading projects, monitoring performance, and mitigating risks.
Key Responsibilities- Collaborate and coordinate with project leads to ensure that all projects have completed and defined project charters, roadmaps, RACI, governance, and risk registers
- Lead or support project kick-off calls with sponsors and stakeholders
- Ensure that projects are delivered on time, aligned to set objectives and standards
- Coordinate and monitor the activities of the project team members and, as applicable, the vendors and contractors
- Report and communicate project status and updates to stakeholders and to the Leadership Team to always ensure alignment and clarity
- Identify, communicate and, if necessary, escalate deviations from the project plan
- Proactively manage project risks and mitigate issues as they arise, implementing corrective actions
- Ensure that the project outcomes, lessons learned, and project performance are documented
- Bachelor's Degree
- 5+ years leading project delivery. Experience working on projects related to software development, customer operations, process optimization, or knowledge development or management is a plus
- Strong analytical, organizational, and problem-solving skills are important
- Experience using project management methodologies and tools. Familiarity with Monday.com and Power BI is a plus
- Excellent interpersonal and English communication skills with the ability to present complex findings to non-technical stakeholders and communicate with a variety of audiences
- Experience working in cross-functional teams and influencing change without direct authority
- Proactive, self-motivated team player with strong team collaboration skills including reliability, positivity, problem-solving, and respect for diversity
- Experience leading virtual meetings
- Comfortable working in a dynamic and fast-paced environment with the ability to remain calm under pressure
- Experience in working remotely and during business hours
- Strong background in leading process improvements programs preferred
- Experience managing multiple projects at the same time
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