Unlock Customer Potential as a Key Account Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱6,000,000 - ₱7,200,000

Job Title: Customer Success Associate

This is an exciting opportunity to play a pivotal role in strengthening client engagement and support initiatives.

We are looking for a tech-savvy professional with excellent communication and presentation skills to deliver engaging product demonstrations and walkthroughs for clients.

The ideal candidate will have a strong understanding of customer needs and be able to confidently deliver online product demos and training sessions.

You will work closely with sales and product teams to align solutions with customer needs and provide insights to internal teams for product improvements.

Key responsibilities include delivering engaging product demonstrations, supporting customer onboarding, managing client interactions, updates, and pipelines in HubSpot CRM, and tracking and reporting on customer success metrics.

To be successful in this role, you should have a strong analytical mindset, be proactive, and have a customer-focused approach.

  • Deliver Engaging Product Demonstrations
  • SUPPORT CUSTOMER ONBOARDING
  • Manage Client Interactions and Updates
  • Track and Report on Customer Success Metrics
Requirements
  • Education: B.Tech or BCA with BSBA, MBA (Marketing/Sales specialization)
  • Experience: 6 months to 1 year in customer success, client engagement, or pre-sales roles (internships considered)
  • Strong Communication and Presentation Skills
  • Familiarity with HubSpot CRM

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