Global Excellence Centre Director

6 days ago


Cebu City, Central Visayas, Philippines Arcadis Full time
Job Description

We are seeking a highly experienced professional to lead our Global Excellence Centre's service delivery strategy. The ideal candidate will have significant experience in the service industry, ideally with global experience and knowledge of different standards and practices.

The successful candidate will be responsible for driving excellence in GEC service delivery, positioning GEC as a centre of excellence globally, and supporting the implementation of the global S&A strategy. This is a key role within the Global Excellence Centre, and the right person will have a strategic mindset, excellent influencing and collaboration skills, and strong interpersonal skills.

The responsibilities of this role include:

  • Developing and implementing standards ways of working for the Service Line, including governance and assurance across the discipline using standardized process and best practices.
  • Achieving alignment with the Global Procedures and driving efficiency through standardization and automation of service delivery.
  • Supporting the Service Transition Director in migrating prioritized activities from country to GEC.
  • Driving service community to enhance capability development & technical skillset in line with professional standards.


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