Customer Service Representative for Retail Account

2 days ago


Cebu City, Central Visayas, Philippines TalentSync Training and Developement Full time
Job Title: Customer Service for Retail Account

At TalentSync Training and Development, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for Retail Account.

Job Summary:

We are looking for a customer service professional who can provide exceptional support to our retail clients. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide excellent customer service to retail clients via phone, email, and in-person
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Update client databases and maintain accurate records
  • Promote additional products and services to clients

Requirements:

  • 6 months of customer service experience preferred
  • High school diploma or equivalent required; additional education or training in customer service a plus
  • Flexibility to work rotating shifts, including evenings, weekends, and holidays
  • Amenability to work on-site

Perks and Benefits:

  • Salary plus high incentives
  • Paid training
  • HMO benefits
  • Government-mandated benefits
  • Paid leaves and many more


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