Service Delivery Head

About the JobJob Summary:We are seeking a high-caliber professional to fill the role of Vice President, Securities Services Operations Head - Hybrid based in Manila, Philippines.This position involves overseeing the management of Securities Services Operations teams and ensuring seamless delivery of activities.Responsibilities:Accountable for the production...

Nityo Infotech Services Philippines is looking for: IT HeadSalary: Up to 210,000Location: BGC Taguig CitySet up: Onsite reportingSchedule: 9:00 AM - 6:00 PMQualifications:• At least twelve (12) years of IT work experience preferably in a financial institution, seven (7) of which are in managerial capacity• Project Management • Experience in and...

Nityo Infotech Services Philippines is looking for: IT HeadSalary: Up to 210,000Location: BGC Taguig CitySet up: Onsite reportingSchedule: 9:00 AM - 6:00 PMQualifications:• At least twelve (12) years of IT work experience preferably in a financial institution, seven (7) of which are in managerial capacity• Project Management • Experience in and...

Job Title: Director of Service DeliveryAbout the RoleWe are seeking a highly experienced Director of Service Delivery to join our team. The successful candidate will be responsible for overseeing the successful delivery of all services rendered to clients.Main ResponsibilitiesAct as Engagement Manager (CPMF) for assigned clients, performing mandates as...

Job Overview:Hunter's Hub Inc is seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers.Key Responsibilities:Ensuring services meet agreed-upon standards and expectations.Managing the end-to-end service delivery process, coordinating between teams, and ensuring operations run smoothly.Leading the...

QUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Key skillsGlobal PayrollLeadershipPayroll Service DeliveryRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of...

RESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...

Do you want to make a real difference in people's lives? Are you passionate about using technology to drive positive change?About the Role:As an IT Service Delivery Professional at myGwork, you will be responsible for ensuring seamless delivery of IT services to our customers.Key Responsibilities:Manage and coordinate IT projects and initiatives to ensure...

RESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...

Job OverviewWe are seeking a highly skilled and experienced professional to lead our Incident and Recovery Department. As the Head of Recovery Operations, you will be responsible for managing the provision of support for system/application related incidents, requests, and queries emanating from users of computerized systems across Metrobank.This is an...

We are seeking a Service Delivery Expert to join our team at HCLTech. As Service Desk Manager, you will be responsible for driving various project-related audits, conducting periodic cadence with quality and workforce management teams, and maintaining project structure in Confluence and SAP.About the RoleDrive project-related audits to ensure zero...

We're seeking a talented Service Delivery Expert to help us deliver top-notch support services to our clients. If you have what it takes to make a difference, read on!About the Role:This is an exciting opportunity to join Gratitude Philippines as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional...

Job Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

We are seeking a talented Service Delivery Engineer to join our service operations team at South-Eastern Trading & Industrial Services. As a key member of our team, you will play a vital role in ensuring the successful delivery of our service offerings to clients.The ideal candidate will possess a strong background in mechanical engineering, excellent...

Key ResponsibilitiesThe Service Delivery Manager at Globe Telecom, Inc. will be responsible for:• Developing and implementing strategies to ensure excellent service delivery.• Managing the interface with customers, users, and third-party service providers.• Defining and implementing service level agreements to meet customer needs.• Improving service...