Loan Processing Team Leader

16 hours ago


Taguig, National Capital Region, Philippines beBeeMortgage Full time ₱6,000,000 - ₱8,000,000
Loan Processing Team Leader Role

The Loan Support Team Lead is responsible for managing the day-to-day operations of the loan processing team, ensuring performance targets and quality standards are consistently met. This role requires a strong background in mortgage lending and involves guiding and coaching team members to promote a collaborative work culture.

Key Responsibilities:
  • Lead and coach the loan processing team to achieve KPIs and performance targets.
  • Allocate workloads and monitor progress to ensure service levels are consistently met.
  • Serve as the main escalation point for complex loan processing issues, ensuring timely resolution.
  • Oversee compliance and reporting, ensuring adherence to regulatory requirements.
Requirements:
  • AU mortgage loan processing experience required.
  • Strong knowledge of Privacy Act, Data Protection, NCCP Act, Responsible Lending, and AML/CTF regulations.
  • Excellent data entry accuracy with a high level of attention to detail.
  • Highly organized and able to meet strict deadlines in a fast-paced environment.
  • Strong oral and written communication skills, with the ability to work effectively with diverse stakeholders.
Benefits:
  • Leave accrual upon hiring.
  • Wellness perks.
  • Specific client-initiated benefits.


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