
Store Operations Leader
1 day ago
We are seeking a highly skilled Store Manager to lead our retail team and drive sales growth.
- This is a senior leadership role that requires strong leadership, communication, and problem-solving skills.
- The successful candidate will be responsible for overseeing all aspects of store operations, including managing inventory, leading a team, and ensuring customer satisfaction.
About the Role
- As a Store Manager, you will be responsible for driving sales growth, improving customer experience, and increasing profitability.
- You will lead a team of retail associates, provide training and development opportunities, and conduct regular performance evaluations.
- You will also be responsible for maintaining a safe and secure work environment, handling customer inquiries, and collaborating with other departments to achieve business objectives.
Key Responsibilities:
- Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets.
- Implement strategies to drive sales growth and increase profitability, including merchandising, promotions, and upselling techniques.
- Create and maintain a welcoming and visually appealing store environment that reflects the brand image.
- Train and develop staff on product knowledge, sales techniques, and operational procedures to enhance performance and promote career growth.
- Conduct regular performance evaluations, provide constructive feedback, and address any performance issues in a timely manner.
- Ensure compliance with company policies, procedures, and safety standards to maintain a safe and secure work environment.
- Handle customer inquiries, concerns, and complaints promptly and effectively, striving to resolve issues to the customer's satisfaction.
- Collaborate with other departments to implement corporate initiatives, communicate store performance, and contribute to strategic planning.
- Prepare and analyze sales reports, budget forecasts, and other operational metrics to identify areas for improvement and make data-driven decisions.
Qualifications:
- Previous retail management experience.
- Strong leadership and communication skills.
- Knowledge of inventory management and sales techniques.
- Flexible schedule availability.
Benefits:
- Excellent company culture
- Free accommodation & Devices program
- High incentive program
- Stock Option Program
- Work with local & international brands
We are an advertising agency specializing in brand and performance marketing, E-commerce services, and influencer marketing. We help businesses establish and develop their online presence and brand awareness.
We have worked with notable brands such as Nestle, Unilever, URC, Monde Nission, Del Monte, Mega Prime Food, Xiao Mi, Infinix, Unilab, and Lock&Lock.
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