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Online Community Manager

2 weeks ago

Quezon City, National Capital Region, Philippines iManager Hub Full time

Job Title: Online Community Manager

About iManager Hub's Community

We are a forward-thinking digital marketing agency seeking an enthusiastic Online Community Manager to build and engage with our online community. As a vital member of our social media team, you will foster meaningful relationships with our followers, drive user-generated content, and create a positive brand experience.

Key Responsibilities:

  • Develop and execute community-building strategies across multiple social media platforms.
  • Curate and moderate user-generated content, ensuring it aligns with our brand guidelines.
  • Design and implement loyalty programs, contests, and other engaging initiatives to foster community growth.
  • Collaborate with influencers, brand ambassadors, and industry leaders to amplify brand visibility.
  • Monitor and respond to comments, messages, and customer queries in a timely and professional manner.

Requirements:

  • 5 years of experience in online community management, preferably in the telecommunication or distribution industry.
  • Strong knowledge of social media platforms, community building tools (Discord, Slack, etc.), and moderation techniques.
  • Excellent written and verbal communication skills.
  • Ability to multitask, meet deadlines, and work in a fast-paced environment.