Hospitality Service Expert

2 months ago

Manila, National Capital Region, Philippines E-gmp International Corp. Full time
Job Title: Waitress/Hostess

Location: Saudi Arabia

Job Summary:

We are seeking an experienced Waitress/Hostess to join our team in Saudi Arabia. The ideal candidate has at least 2 years of experience in casual and fine dining environments and has previously worked with renowned brands such as KFC, Wendy's, Kenny Rogers, or Subway.

You will play a vital role in providing an exceptional dining experience, greeting and seating guests, managing orders, and ensuring high service standards.

Key Responsibilities:

  • Greet and Seat Guests: Welcome guests warmly, guide them to their tables, and ensure they are comfortably seated.
  • Menu Presentation and Knowledge: Offer and explain menu options, make recommendations, and answer any questions guests may have.
  • Order Management: Accurately take and place orders, handle special requests, and communicate with kitchen staff to ensure timely service.
  • Service Excellence: Ensure food and drinks are served accurately and efficiently, meeting both casual and fine dining standards.
  • Customer Satisfaction: Respond promptly to guest needs, ensuring a high level of customer satisfaction and handling any issues professionally.
  • Team Collaboration: Work closely with other staff to maintain smooth operations and a positive work environment.
  • Cleanliness and Presentation: Maintain cleanliness of tables, dining areas, and service stations, adhering to restaurant hygiene standards.
  • Payment Processing: Assist with billing, process payments, and handle cash or card transactions accurately.

Qualifications:

  • Minimum of 2 years of experience as a waitress/hostess in casual or fine dining restaurants.
  • Prior experience with brands such as KFC, Wendy's, Kenny Rogers, or Subway is a plus.
  • Strong interpersonal and communication skills, with a focus on providing excellent customer service.
  • Ability to work in a fast-paced environment, multitask, and handle high-pressure situations.
  • A positive attitude, reliable, and able to work well in a team.

Estimated Salary: SR 3,500 - SR 4,200 per month (approximately USD $1,000 - $1,200)

Benefits: Free accommodation and food allowances

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