Expert Customer Service Representative

2 weeks ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱25,000

Customer Service Expertise

We are building a talent pool for individuals who excel at providing exceptional customer service. This role involves communicating with customers through various channels to ensure a high standard of service.

Key Responsibilities:

  • Deliver top-notch customer service via phone, chat, and email.
  • Address customer inquiries, concerns, and requests professionally and efficiently.
  • Support account management, issue resolution, and order processing tasks.
  • Stay informed about company products and services to provide accurate information.
  • Ensure timely and efficient resolution of customer issues within agreed service levels.
  • Maintain and update customer records in the system.

Qualifications & Skills:

  • Excellent customer service attitude with strong empathy and active listening skills.
  • High School graduate or higher, or equivalent vocational training.
  • Previous customer service experience is preferred but not required.
  • Proficient in computer navigation and system tools.
  • Strong English communication skills (verbal and written).
  • Ability to handle diverse customer types and resolve issues effectively.

Benefits:

  • This is a pooling job post. Selected candidates will be contacted once a suitable opportunity arises.

Join Our Talent Pool

We look forward to connecting with you.

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