Technical Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeTechnical Full time ₱24,000 - ₱24,800

We are seeking a highly motivated Technical Support professional to provide exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Provide technical support and assistance to customers in a courteous and effective way
  • Resolve customer issues and escalate complex problems to the appropriate department
  • Assist customers in setting up and troubleshooting technical issues with software and hardware
Requirements:
  • More than 1 year of technical support experience
  • Excellent English communication skills (oral and written)
  • Strong analytical and problem-solving skills
  • Attention to detail
  • Basic technical support background
  • Experience in answering chats, emails, and calls
  • A positive attitude towards work and a willingness to learn
What We Offer:

As a member of our team, you will have the opportunity to work on a variety of projects, develop new skills, and earn a competitive salary. We are committed to fostering an environment where employees can achieve an optimal work-life balance and maximize their professional growth and earning potential.

Our goal is to create a supportive and collaborative work environment that enables our employees to thrive and reach their full potential.

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