Customer Service Representative

8 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
Job Summary

At Neksjob, we are seeking a highly skilled Customer Service Representative to join our team. As a Technical Account Specialist, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

About the Role
The successful candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment. You will be required to possess a strong understanding of customer needs and provide solutions that meet their expectations.

Key Responsibilities
  • Respond to incoming calls from customers, answering questions and inquiries
  • Troubleshoot problems and provide information regarding our products or services
  • Handle complaints in a professional and courteous manner

Requirements
  • High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
  • Good communication and computer navigation skills
  • At least 6 months Customer Service Experience
  • Excellent communication skills

Benefits
  • Competitive Salary
  • Exciting Performance Bonuses & Account Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits


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