Customer Service Representative for Cultural Exchange

3 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time
Overview
Neksjob Philippines seeks highly motivated and skilled customer service agents to join our team. As a representative of our company, you will be the face of our brand and interact with customers from diverse cultural backgrounds.

Key Responsibilities:
- Respond to customer inquiries in a professional and courteous manner
- Offer solutions that contribute to creating positive customer experiences

Requirements:
- Excellent communication skills are essential for success in this role
- Strong customer service orientation with the ability to resolve issues efficiently
- Good communication and interpersonal skills for effective collaboration with colleagues and clients
- Proficient in MS Office and internet browsing

Qualifications:
- High school diploma or equivalent required, college level education preferred
- Prior experience in customer-facing roles is an asset, but not necessary
- Strong verbal and written communication skills for effective interaction with customers and colleagues
- Ability to work in a fast-paced environment with multiple priorities and deadlines
- Customer-focused and team-oriented approach to work

About Us
Neksjob Philippines is a dynamic and collaborative work environment that offers opportunities for growth and development. We value diversity, equity, and inclusion and strive to create a workplace culture that reflects these principles. Join us as we continue to deliver exceptional customer experiences and grow as a company.

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