System Reliability Specialist

2 days ago

Quezon City, National Capital Region, Philippines beBeeEngineer Full time $120,000 - $150,000
Site Reliability Engineer Opportunity

As a seasoned Site Reliability Engineer, you will be responsible for safeguarding our production environment's health, performance, and scalability. This entails applying software engineering principles to resolve operational challenges, automating processes, and ensuring our platform exceeds the reliability expectations of our customers.

You will work with a talented team of engineers across different time zones, making your mark on a platform that handles millions of transactions. This role requires a deep passion for eliminating toil, a proactive approach to system stability, and excellent communication skills to thrive in a remote-first environment.

Responsibilities
  • Infrastructure Design & Automation: Utilize Infrastructure as Code (IaC) principles to design, build, and maintain our core infrastructure. You will play a key role in evolving our Continuous Integration/Continuous Deployment (CI/CD) pipelines to ensure safe, rapid, and reliable releases.
  • Reliability & Scalability Enhancements: Proactively identify and address performance bottlenecks, single points of failure, and scalability limits. You will define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to maintain and improve platform health.
  • Observability Champion: Implement and manage comprehensive monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK Stack) to provide deep insights into system behavior and ensure rapid incident detection.
  • Incident Management Leadership: Participate in our on-call rotation, acting as a key player in incident response and resolution. You will lead blameless post-mortems to identify root causes and implement preventative measures.
  • Collaboration & Empowerment: Work closely with software engineering teams to foster a culture of reliability. You will provide guidance on building resilient services, implementing best practices for observability, and improving the developer experience.
  • Security Foundation: Implement and maintain security best practices across our cloud infrastructure, ensuring our platform is robust and compliant.

Required Skills & Qualifications

  • 5+ years of hands-on experience with a major cloud provider, preferably AWS (EC2, S3, RDS, VPC, IAM, etc.).
  • Deep proficiency with tools like Terraform or CloudFormation to manage infrastructure declaratively.
  • Strong experience with Docker and container orchestration systems like Kubernetes (EKS) or ECS.
  • Proven ability to build, optimize, and manage CI/CD pipelines using tools like GitLab CI, Jenkins, or CircleCI.
  • Hands-on experience with modern monitoring and logging tools (e.g., Prometheus, Grafana, Loki, Alertmanager, ELK Stack).
  • Proficiency in at least one programming language, such as Go, Python, or Bash, for automation and tooling.
  • Excellent written and verbal communication skills, with a proven ability to work effectively and asynchronously in a distributed team environment.

Preferred Qualifications

  • Experience in the payments or FinTech industry.
  • Familiarity with service mesh technologies like Istio or Linkerd.
  • Experience with database administration (e.g., PostgreSQL, MySQL).
  • Knowledge of networking, security principles, and compliance standards (e.g., PCIDSS).

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