Customer Service Ambassador

4 weeks ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

We are seeking highly skilled CUSTOMER SERVICE REPRESENTATIVES to join our team at Sound Connection Phils Inc/Staff Outsourcing Solutions. Our ideal candidate will possess excellent verbal and written English communication skills, with a strong background in customer service.

Key Responsibilities:
  • Answering email inquiries and resolving customer concerns in a timely and professional manner.
  • Handling inbound and outbound calls for callbacks, providing exceptional customer service and ensuring customer satisfaction.
  • Maintaining accurate records of customer interactions and updates through Microsoft Excel files.

The selected candidate will work as part of a dynamic team, providing top-notch support to our clients and customers. We offer a competitive salary of approximately $1,200 - $1,500 per month, depending on qualifications and experience.

Benefits:
  • Competitive salary and incentives based on performance and attendance.
  • Opportunity for career growth and professional development within the company.
  • Full-time employment with stable job security and regular salary appraisals.

Sound Connection Philippines, Inc./Staff Outsourcing Solutions is an offshoring and outsourcing solutions provider based in Cebu, offering flexible services that cater to the specific needs of our clients. We pride ourselves on being transparent and committed to delivering results that extend our clients' global reach.

As a Customer Service Representative, you will be working in a fast-paced environment, handling multiple tasks and responsibilities. If you possess excellent communication skills, a positive attitude, and a willingness to learn and grow, we encourage you to apply for this exciting opportunity.



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