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Hub Operations Specialist

1 week ago

Manila, National Capital Region, Philippines Shopee Full time
Role Description

The Logistics Coordinator will play a crucial role in the success of our logistics hub by assisting in the day-to-day operations. This includes parcel inbounding, sorting, and rider dispatch. The successful candidate will have a strong background in logistics and excellent leadership skills.

Responsibilities

Some of your key responsibilities as a Logistics Coordinator will include:
  • Assisting in the monitoring of hub performance to ensure high productivity and efficient achievement of Hub KPIs.
  • Creating, reviewing, and validating Hub reports.
  • Supporting the Customer Support team with call-outs to resolve customer escalations.
  • Implementing process improvement initiatives and projects to enhance hub productivity.
  • Handling payment transactions and associated payment processes.