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Call Center Senior Specialist

1 week ago

Quezon City, National Capital Region, Philippines NTT DATA North America Full time

As a Call Center Senior Specialist, you will play a critical role in resolving complex issues related to health insurance claims.

You will work closely with internal departments and clients to find solutions, prioritize tasks, and develop a deep understanding of the healthcare insurance industry.

Requirements for this role include:

  • High school Diploma or equivalent
  • Undergraduate degree or some college coursework preferred
  • 1+ year experience in customer service
  • Strong analytical / problem solving skills

About NTT DATA North America:

NTT DATA is a trusted partner for businesses seeking innovative solutions. We offer a range of services including business and technology consulting, data and artificial intelligence, industry solutions, and application development.