
Multifaceted Email Support Professional
12 hours ago
About this Role:
This is a multifaceted position that requires a candidate with strong organizational skills, attention to detail, and excellent communication abilities. The ideal candidate will be able to work in a fast-paced environment, handle multiple responsibilities, and contribute meaningfully to the team.
The Email Solutions Specialist will be responsible for supporting an Account Manager in various duties, including email campaign organization and marketing strategy development.
This role involves being the go-to expert for clients using leading email marketing platforms. Key Responsibilities include assisting clients in setting up and optimizing email campaigns, providing guidance on email deliverability best practices, troubleshooting email-related issues, and collaborating with product and development teams to improve platform features.
Recommended Qualifications:
- At least 2 years of experience in email operations or a related field at a SaaS company or digital agency.
- Strong understanding of IP management, email authentication protocols, and sender reputation.
- Familiarity with email marketing platforms and SMTP relay services.
- Experience troubleshooting email deliverability issues and working with ISPs.
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