Senior Software Implementation Specialist

24 hours ago

Taguig, National Capital Region, Philippines beBeeBusinessSystems Full time ₱900,000 - ₱1,200,000
Job Opportunity

Are you a driven and detail-oriented professional looking for a new challenge?

  • Our company is seeking an experienced Business Systems Analyst to join our team.

The ideal candidate will have a strong background in business analysis, excellent communication skills, and the ability to work effectively with cross-functional teams.

We are committed to providing a dynamic and supportive work environment that encourages growth and development.

Key Responsibilities:

Manage client delivery and release schedules for projects, changes, service requests, and mandatory releases as per clients' SLAs.

Review client requirements analysis and high-level Test Cases in order to prepare functional and regression test cases and viable acceptance criteria.

Ability to work under pressure to agreed SLAs whilst maintaining acceptable quality standards.

Identify any flaws in the gap analysis and revert back to Change Management or Project Definition teams during testing phase.

Act as a central point of contact (via e-mail, teleconferencing, and on-site workshops) for the delivery of specific changes worked on.

Liaise with Project Definition, Change Management, and Technical teams to ensure compliance with the client business requirements and agreed specifications.

Configure software systems developed by the company according to requirements documented by the Project Definition or Change Management teams.

Perform release coordination, documentation, version control, and regression testing.

Provide knowledge transfer to Support Teams or any other team as required as part of the delivery hand-over.

Deliver release to clients and provide support during implementation.

Participate in onsite support or training as per clients' request.

Provide 2nd line support for clients and the company's support teams in line with applicable SLAs.

Participate in the 24x7 shift to provide client support.

Requirements:
  • Proven experience of at least 2 years as a Business Analyst.
  • Good knowledge or working experience in the payments, financial, or FinTech industry.
  • Familiarity with standards associated with IT practice nationally and internationally.
  • Ability to facilitate remote and face-to-face client meetings.
  • Excellent verbal and written communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.
Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career advancement.

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