Business Operations Expert
9 hours ago
Job Summary
">In this role as a Senior Application Specialist at Hunter's Hub Inc., you will leverage your extensive knowledge of business applications and platform capabilities to deliver exceptional end-user experiences. As a key member of the Business Application Group, you will drive continuous improvement initiatives and optimize service operations to ensure seamless transitions from development to production environments.
">Productivity and Quality
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- Lead smooth handovers of application features, ensuring quality-assured transitions to production environments.">
- Develop and implement continuous improvement initiatives to enhance service delivery and productivity.">
- Promote operational excellence by leading small to mid-sized projects related to operations.">
- Foster collaboration among peers within the Operations Enablement Chapter to drive shared goals and objectives.">
Collaboration
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- Effectively communicate with stakeholders, including platform team members and business users, to address operational issues and concerns.">
- Establish and maintain strong working relationships with cross-functional teams to ensure aligned priorities and objectives.">
- Act as a subject matter expert for core Operations Enablement functions, providing guidance and support to junior colleagues.">
Leadership
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- Stay abreast of industry best practices in business application service operations to drive innovation and improvement.">
- Mentor junior colleagues in developing their skills and expertise in operations-related areas.">
- Identify opportunities for people development and capability building within the chapter or platform.">
Compliance
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- Ensure adherence to all relevant policies, procedures, and compliance obligations, including guiding team members on security and operational responsibilities.">
- Collaborate with the platform to ensure alignment with Partners Group's policies and standards.">
Requirements
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- 8 years of relevant working experience or equivalent in a similar role.">
- Demonstrated expertise in Platform Corporate Solutions, including Unqork, Confluence, StarCompliance, and SuccessFactors.">
- Proficiency in Java, Python, Snowflake, SQL, AWS, JIRA/Confluence/SCRUM, Datawarehouse (ETL and Control-M), Incident and Problem Management, ITSM (IT Service Management), and ITIL (Information Technology Infrastructure Library).">
- Knowledgeable in dashboarding (Qlik) and code promotion to production.">
- Customer-oriented and excellent communication skills.">
- Bachelor's Degree.">
About Us
">Hunter's Hub Inc. is a dynamic organization that values innovation, collaboration, and operational excellence. We are committed to delivering exceptional services and solutions to our clients, and we are seeking a talented and experienced professional to join our team as a Senior Application Specialist.
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