Business Operations Expert

9 hours ago


Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

Job Summary

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In this role as a Senior Application Specialist at Hunter's Hub Inc., you will leverage your extensive knowledge of business applications and platform capabilities to deliver exceptional end-user experiences. As a key member of the Business Application Group, you will drive continuous improvement initiatives and optimize service operations to ensure seamless transitions from development to production environments.

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Productivity and Quality

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  • Lead smooth handovers of application features, ensuring quality-assured transitions to production environments.">
  • Develop and implement continuous improvement initiatives to enhance service delivery and productivity.">
  • Promote operational excellence by leading small to mid-sized projects related to operations.">
  • Foster collaboration among peers within the Operations Enablement Chapter to drive shared goals and objectives.">
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Collaboration

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  • Effectively communicate with stakeholders, including platform team members and business users, to address operational issues and concerns.">
  • Establish and maintain strong working relationships with cross-functional teams to ensure aligned priorities and objectives.">
  • Act as a subject matter expert for core Operations Enablement functions, providing guidance and support to junior colleagues.">
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Leadership

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  • Stay abreast of industry best practices in business application service operations to drive innovation and improvement.">
  • Mentor junior colleagues in developing their skills and expertise in operations-related areas.">
  • Identify opportunities for people development and capability building within the chapter or platform.">
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Compliance

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  • Ensure adherence to all relevant policies, procedures, and compliance obligations, including guiding team members on security and operational responsibilities.">
  • Collaborate with the platform to ensure alignment with Partners Group's policies and standards.">
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Requirements

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  • 8 years of relevant working experience or equivalent in a similar role.">
  • Demonstrated expertise in Platform Corporate Solutions, including Unqork, Confluence, StarCompliance, and SuccessFactors.">
  • Proficiency in Java, Python, Snowflake, SQL, AWS, JIRA/Confluence/SCRUM, Datawarehouse (ETL and Control-M), Incident and Problem Management, ITSM (IT Service Management), and ITIL (Information Technology Infrastructure Library).">
  • Knowledgeable in dashboarding (Qlik) and code promotion to production.">
  • Customer-oriented and excellent communication skills.">
  • Bachelor's Degree.">
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About Us

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Hunter's Hub Inc. is a dynamic organization that values innovation, collaboration, and operational excellence. We are committed to delivering exceptional services and solutions to our clients, and we are seeking a talented and experienced professional to join our team as a Senior Application Specialist.



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