Customer Service Representative MOA

4 weeks ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time
Insurance Account Specialist

Gratitude Philippines is seeking a highly skilled and experienced Insurance Account Specialist to join our team.

Key Responsibilities:

  • Provide exceptional customer service to clients and stakeholders.
  • Manage and resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Meet or exceed performance targets and key performance indicators (KPIs).

Requirements:

  • High school diploma or equivalent required.
  • At least 1 year of experience in a BPO environment, preferably in an international voice campaign.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Driver's license required.
  • Salary: Up to 22k package.

What We Offer:

  • A competitive salary package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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